• Event Facilitator Level 3

Job Purpose:
Mastered complete knowledge of inventory and procedures. While in training you will partner with Event Facilitator 1 and work with Warehouse Supervisor (WS) to coordinate the activities and guidance of crew and temporary hires (A2Bs) on specific tasks and projects. Responsible for management and coordination of distribution of items and crew on site. Manage projects on an event site and oversee them from start to finish per Designer's directives. As a Townsley Designs employee you are expected to have the utmost respect for all property encountered.

Duties and Responsibilities:
The duties listed are intended only as illustrative examples of the various types of work that may be performed by individuals in this classification. These examples are not necessarily performed by all Event Facilitators (EF) and do not include all specific essential functions and responsibilities the EF may be expected to perform. The EF must use a professional and courteous manner and an ability to work harmoniously with all employees at all times. Regular attendance and punctuality is a requirement of this position. Every team member is a safety office on-site and at the warehouse.

● Load Lists-Preliminary and Final
o Reviews all load lists, makes notes and report findings to Event Designer
o Mark all notes and questions on preliminary, check all items for correct color, count, and condition. Confirms against Final Load List and checks any additions or changes from preliminary. Reports findings to Event Designer
o Partner with Event Designer to ensure all items are in the condition acceptable for client
● Maintains open communication with Director of Operations (DO), Warehouse Supervisor (WS), Design team, and Event Facilitator 1 (E1)regarding events
● Attends event meetings and on site meetings with Event Designer and/or design team
● Coordinates with E1 on pick-ups from vendors for event-related items - examples include ACL, Irma, Long's Upholstery
● Maintains supply lists and Stanley and Mary and puts in requisition forms when needed for Stanley and Mary or specific event supplies
● Communicates with Director of Operations and Event Designer regarding tasks to prepare for events
● When EF has employees assisting him, he is responsible for managing that person or team. This includes making sure all Townsley Designs policies and training are followed
● Turn in all receipts and Event Reports no later than 5 working days after event strike
● Make sure all needed production orders have been discussed with Event Designer and have been made
● Communicates staffing needs pertaining to employees or A2B's to DO
● Collaborates with loaders to get truck counts needed for event
● Look for ways to prevent damage and improve how long items last before repair
● When there are no events assigned to EF, the EF is responsible for reporting to DO for work tasks
● Accepts and performs other work as assigned by DO or Design team

Before Site
● Meet with Designer to discuss-
o Game plan of order to which items should come off truck
o The order and assignment of tasks to crew for set up and strikes
o Questions about event to be addressed to designer
o Check with designer to make sure all load list and event diagrams are finalized
● Ensure crew fills cooler with water and ice and is loaded in truck before leaving for an event
● Ensures trucks are fueled before leaving for an event
● Ensures Stanley and Mary is fully stocked and loaded before leaving for an event
● Ensure staffing needs are met by DO
● Verify that crew knows time and location of event and driver(s) have been designated

● Accountable for crew and truck activity on and off site
● Lead crew and participate in setting all parts of the event.
● Trains all new EFs and assists in training both temporary labor (A2Bs) and new event crew
● Have plan for set up and strike prior to start time
● Ensure all set up and strike supplies are on truck or in vehicle and on time to event
● Make sure loader has truck clean and ready for strike
● Communicate with Event Designer and Warehouse Supervisor for the event to have game plan on loading in/out.
● Plan with truck loader before strike the order things need to be loaded.
● Communicate all issues or concerns to Designer in a discreet and professional manner
● Continually give direction to crew on event sites per Event Designer directives
● Mark all Damaged items with Warehouse Supervisor and Event Designer
● Be knowledgeable of work hazards and applicable safety precautions associated with work area.
● Tracks A2B's attendance, evaluates performance, records progress, and keeps timesheet for them.
● Responsible for workflow, record keeping, tools and vehicle for events.
● Collaborates with Warehouse Supervisor and partners with Event Designer on course of actions for the event.
● Look for ways to improve time or supplies used. Bring ideas to Event Designers and Director of Operations.
● Instruct crew in proper work methods and standards; monitor crew work quality; ensure adherence to time schedules and safe work practices, provide performance feedback.

Responsibilities to Designer:
- Ensure that we operate as a team with a common goal - successful execution of the event and overall client satisfaction
- Double check diagrams against load list. Communicate with Event Designer regarding questions, comments, or feedback
- Address event related questions to the Event Designer
- Coordinate logistics of all items and vehicles to and from event site

Desirable education and experience:
- High school diploma or equivalent is preferred plus previous work in related field or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.
- At least 6 month's experience with employee and crew management is a plus.

● Knowledge and Skills Preferred:
- Working knowledge of leadership skills including communication, motivation, and performance feedback
- Thorough knowledge of Townsley Designs inventory
- Intermediate skill in the operation of hand tools, electric tools, and instruments used for assigned work
- Working knowledge in the operation of computers and related equipment
- Basic skill in writing routine reports and documents
- Ability to assign and supervise the work of others, provide instruction, lead a small crew and inspire confidence
- Ability to understand and follow oral instructions
- Ability to read and interpret documents and Designer drawings
- Ability to establish and maintain effective working relationships with supervisors, coworkers, and the public
- The ability to provide training and communicate effectively both verbally and in writing

Physical requirements
With or without reasonable accommodation the employee must frequently lift and/or move up to 80+ pounds. While performing the duties of this job, the employee is required to stand; walk; use hands to handle, feel or operate objects, tools or controls; reach with hands and arms; sit; climb or balance; stoop, kneel, crouch or crawl; talk, hear and smell.

Working conditions
The work environment and conditions described are representative of those typically encountered. The warehouse is not climate controlled. This position will work outside in all types of weather conditions and environments including but not limited to the elements, temperature variances, wet and/or humid conditions. The noise levels in the various environments can range from quiet to loud. Locations frequently include high-end environments such as 5 star hotels, resorts, museums, art galleries, private residences, and other public spaces.
Project/Program Management
Project Management
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PostedJanuary 25, 2020

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